NL

— Support

Frequently Asked.

Everything you need to know

24hr
Response Time
30d
Returns Window
12mo
Warranty Included
7d
Support Available

— 01

Fitment & Compatibility

Every product on NightLine includes a full compatibility list. If you're unsure, send us your registration plate via our contact page and we'll confirm fitment before you order.
Most of our products are direct plug-and-play replacements requiring no coding or dealership visits. Any product that requires additional setup will state this clearly in the product description.
Fitting aftermarket parts can potentially affect your manufacturer warranty. We recommend checking with your dealership before purchasing if your vehicle is still under warranty.
Our products are high-quality aftermarket parts designed to fit BMW vehicles. They are not manufactured by BMW. Where applicable, product descriptions clearly state the finish and material.

— 02

Shipping & Delivery

Shipping location varies by product. Many of our products are dispatched from UK stock for faster delivery. Estimated delivery times are shown on each product listing.
Delivery times vary depending on the product. UK stock items typically arrive within 3–7 working days. Estimated delivery times are always listed on the product page, and every order includes full tracking from dispatch to delivery.
Not always — products may ship from different locations and arrive separately with individual tracking numbers.
Yes — tracking information is provided for all orders and will be sent to your email once your order has been dispatched.

— 03

Returns & Warranty

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Contact us before returning any item.
Yes. All NightLine products include a minimum 12 month warranty against manufacturing defects. Contact us if you experience any issues.

— 04

Support

We don't offer physical installation, but our team is available via the contact page to answer any fitment or installation questions before and after purchase.
Contact us via the contact page with your order number and we'll investigate immediately. We work quickly to resolve any delivery issues.

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