Terms of Service.

Overview

Agreement

By accessing or purchasing from nightline.store, you agree to be bound by these Terms of Service. Please read them carefully before placing an order. These terms apply to all customers, visitors and users of the site.

NightLine Performance is a UK based online retailer. We act as the seller of record and are responsible for your customer experience. Certain products may be dispatched or fulfilled directly by our manufacturers or fulfilment partners.

01

Products & Pricing

We reserve the right to modify or discontinue products at any time. Prices may also change from time to time. Any price change will not affect an order that has already been accepted by us unless otherwise required or permitted by law.

• Prices are displayed in GBP unless another currency is shown at checkout
• VAT is included where applicable
• Product images are provided for illustration purposes and minor variations may occur
• Fitment information is provided in good faith and customers should verify compatibility before ordering
• We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of pricing errors, suspected fraud, product unavailability or incorrect information

02

Orders & Payment

When you place an order, you are making an offer to purchase the products in your order. An order is subject to acceptance by us. Payment must be successfully authorised before an order can be processed and dispatched.

• Available payment methods are displayed during checkout
• Orders may be processed in GBP and any applicable currency conversion may be handled by your payment provider
• You will receive an order confirmation after your order has been successfully placed
• If a product becomes unavailable after ordering, we will contact you and offer an appropriate alternative where available or issue a refund for the unavailable item

03

Shipping & International Delivery

NightLine Performance offers shipping within the United Kingdom and to international destinations. Available shipping destinations, services and charges are displayed at checkout where applicable.

Delivery estimates are provided as a guide and may vary depending on the product, destination, supplier lead times, courier network and customs processing. Where a delay occurs outside our reasonable control, we will work with you to resolve the issue where possible.

• UK orders typically arrive within 5 to 14 business days unless otherwise stated on the product page or at checkout
• International delivery times vary depending on the destination and shipping service selected
• Tracking information will be provided where tracking is available for the selected shipping service
• Shipping costs and available delivery services are calculated or displayed at checkout where applicable
• International orders may be subject to customs clearance when entering the destination country
• Import duties, taxes, local VAT, brokerage fees and customs charges may apply depending on the destination country
• Unless expressly stated otherwise at checkout, international import charges are not included in the product or shipping price and may be payable by the recipient

04

Returns & Refunds

For UK online orders, customers have the right to notify us that they wish to cancel an eligible order within 14 days of receiving the goods where the product is no longer required or the customer has changed their mind, subject to any applicable legal exceptions.

In addition, NightLine Performance provides a 30 day return process for products that arrive faulty, damaged, incorrect, or develop an issue within 30 days of delivery.

Customers should contact us before returning a product so that we can provide the appropriate return address and instructions. For change of mind returns, customers are normally responsible for return postage costs unless otherwise agreed or required by law.

For confirmed faulty, damaged or incorrect items, we will provide an appropriate resolution in accordance with your consumer rights. Depending on the circumstances, this may include a replacement, repair or refund.

Our 30 day product issue process does not limit any statutory rights you may have if a fault develops after this period.

Full details are available on our Returns Policy page.

05

International Orders

Customers ordering from outside the United Kingdom are responsible for ensuring that products can legally be imported into and used within their destination country.

• International shipping availability is determined by the destination and the options available at checkout
• International delivery estimates may be affected by customs processing and local courier networks
• Customs authorities may request additional information from the recipient before releasing a shipment
• Import duties, local taxes and customs fees may be charged by the destination country and are normally the responsibility of the recipient unless otherwise stated at checkout
• Customers should ensure their delivery address, contact details and other information supplied at checkout are complete and accurate
• If an international shipment experiences a delivery or customs issue, please contact us so that we can assist with the available options

06

Fitment & Compatibility

All fitment information is provided in good faith based on the information available to us and our suppliers. Customers are responsible for checking that a product is suitable for their vehicle before installation.

If you are unsure about compatibility, please contact us before purchasing and provide your vehicle details so that we can assist where possible.

NightLine Performance is not responsible for damage resulting from incorrect, negligent or improper installation. Professional installation is recommended where appropriate. Nothing in this section excludes liability that cannot legally be excluded.

07

Intellectual Property

Unless otherwise stated, content displayed on nightline.store, including our branding, logos, graphics, photographs, product descriptions and original website content, belongs to NightLine Performance or is used with the permission of the relevant rights holder.

You may not reproduce, distribute, modify or commercially use our protected content without prior written permission except where permitted by law.

08

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including any liability or consumer rights that cannot legally be excluded.

Subject to applicable law, NightLine Performance will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting from circumstances outside our reasonable control.

Products must be installed and used appropriately and in accordance with any supplied instructions. We are not responsible for loss or damage caused by misuse, unauthorised modification, negligent installation or use of a product for a purpose for which it was not designed, except where liability cannot legally be excluded.

09

Governing Law

These terms are governed by the laws of England and Wales. Nothing in these terms is intended to deprive a consumer residing outside England and Wales of any mandatory consumer protections that apply to them under the laws of their country of residence.

If you are an international customer, additional mandatory consumer protection laws may apply depending on your country or jurisdiction.

10

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices or legal requirements. The latest version will be published on this page together with the date it was last updated.

The terms applicable to an order will generally be those in effect when that order was placed, except where a change is required by law.