Privacy Policy.

— Overview

Who We Are

NightLine operates nightline.store — a UK-based online store specialising in performance and aesthetic upgrades for BMW and other vehicles. This policy explains how we collect, use, and protect your personal information when you shop with us.

We take your privacy seriously. We only collect what we need, we never sell your data, and we'll always be upfront about how it's used.

— 01

Information We Collect

When you place an order or create an account, we collect:

• Your name, email address, and delivery address
• Payment information (processed securely — we never store card details)
• Your order history and product preferences
• Vehicle details you provide for fitment checks
• Communications you send us via email or live chat

When you browse our site, we may also automatically collect device information, browser type, IP address, and pages visited — used only for improving your experience.

— 02

How We Use It

Your information is used to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your questions and support requests
• Send marketing emails if you've opted in (you can unsubscribe any time)
• Improve our products, website, and customer experience
• Comply with legal obligations

— 03

Who We Share It With

We only share your data with trusted third parties who help us run our store:

• Shopify — our e-commerce platform (stores and processes order data)
• Our suppliers — your delivery address is shared to fulfil your order
• Shipping carriers — for order tracking and delivery
• Klaviyo — our email marketing platform (only if you've opted in)
• Tidio — our live chat support tool

We never sell, rent, or trade your personal information to third parties for their own marketing purposes.

— 04

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how people use our site. You can disable cookies in your browser settings, though some parts of the site may not work properly without them.

— 05

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing emails at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at hello@nightline.store and we'll respond within 5 business days.

— 06

Data Retention

We keep your order data for up to 7 years for legal and accounting purposes. If you request deletion, we'll remove your personal data from our systems within 30 days, except where we're legally required to keep it.

— 07

Your Full Rights

Under UK GDPR you have the right to access, correct, delete, or port your personal data. You can also object to or restrict certain processing, and withdraw consent at any time where we rely on it.

To exercise any of these rights, email us at hello@nightline.store. We'll respond within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

— 08

How Your Data Is Stored

Our store runs on a third-party e-commerce platform which handles secure storage and processing of your order and payment data on our behalf. This means some of your data may be stored on servers outside the UK. Where this happens, it's covered by appropriate safeguards including standard contractual clauses recognised under UK data protection law.

We only work with platforms and processors that meet high data security standards. Your payment details are never stored by us directly — all card processing is handled by certified payment providers.

— 09

Children

Our store is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with their data, contact us at hello@nightline.store and we'll delete it promptly.

— 10

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We'll notify you by email if the changes are significant.